Terms of Use

Last updated: 25 October 2026

1. About these terms

These terms explain the permitted use of the Precision Writing Lab website at precisionwritinglab.com and its educational content. The website is operated by N.H KERR & C SHEN, a partnership with ABN 74 207 384 225 (we, us, our). Contact us at admin@precisionwritinglab.com.

Please read these terms before using the website. They do not replace the specific terms presented and agreed when enrolling in or purchasing a service. Merely browsing this website does not enrol you in a program or authorise a payment.

2. Educational information

Our website provides information about writing education and related services. Educational examples and general guidance are not a substitute for the requirements or instructions of a student's school, teacher, examination authority or assessment task.

Learning outcomes depend on a range of factors. No particular mark, ranking, admission or examination result is promised unless an express, specific guarantee is included in an offer. Nothing in this section reduces consumer rights or any promise we are legally required to honour.

3. Permitted use of website materials

Unless a resource states otherwise, you may view and download our publicly available resources for your own personal, non-commercial learning. Keep any copyright and attribution notices intact.

Our original website text, learning materials, branding and design belong to us or are used with permission. Third-party works remain the property of their respective owners. Except as permitted by law or an express licence, do not republish, sell, distribute or commercially exploit website materials, or imply our endorsement of your work or business, without permission.

Contact us if you would like permission for classroom distribution or another use not clearly covered by a resource's terms.

4. Responsible use

Do not use the website to commit fraud, harass others, infringe another person's rights, upload malicious code, interfere with website security or attempt to access information you are not authorised to access. Do not submit another person's personal information or copyrighted material without the authority needed for the intended use.

We may take proportionate steps to protect the website and its users if misuse occurs. These terms do not create a right to withhold a refund or other remedy required by law.

5. Student submissions and academic integrity

Students retain ownership of their original work. When work is submitted for tuition or feedback, we use it to provide and administer that service as described in our Privacy Policy and the applicable enrolment arrangements. Submission does not grant permission to publish or commercially reuse the work.

Our support is intended to develop the student's own skills. Students must follow their school's rules about outside assistance, originality, acknowledgement and the use of technology. They should not present another person's work as their own.

6. Enquiries and service arrangements

Information on this website is an invitation to enquire unless a specific offer says otherwise. Availability, program content, fees, payment timing and any cancellation or rescheduling terms should be confirmed in the relevant offer or enrolment information before you commit.

The website advertises weekly subscription plans, a two-week free trial and “Cancel anytime”. The particular plan and checkout information explain the applicable price, trial and billing arrangements. Where the checkout provides for recurring billing after a free trial, charges continue in accordance with those arrangements until cancellation. Review that information before subscribing; merely visiting this website does not start a trial or subscription.

Billing and cancellation are governed by the applicable offer and the terms presented and agreed at checkout, together with your legal rights. These website terms do not introduce cancellation charges, a blanket no-refund rule or additional cancellation restrictions. For help understanding a charge or finding the cancellation process for your subscription, contact admin@precisionwritinglab.com.

7. Links and third-party services

The website may link to external websites or use services supplied by other organisations. Their terms and privacy practices may differ from ours. A link does not mean we endorse all of the external content. We remain responsible for our own obligations, including obligations that cannot be transferred or excluded by law.

8. Privacy

Our Privacy Policy explains how personal information is handled. Reading these terms or using the website is not blanket consent to optional marketing or public use of student work.

9. Accuracy, availability and consumer rights

We aim to keep website information accurate and current. Please contact us if you find an error or need to confirm a detail before relying on it. Website access may sometimes be interrupted for maintenance or technical reasons.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law. Where those rights apply, you may be entitled to a remedy if a product or service does not meet the applicable guarantees.

10. Questions and concerns

For questions about these terms, website materials or services, contact admin@precisionwritinglab.com. Please explain the concern and the outcome you are seeking so we can consider it and respond.

11. Changes to these terms

The current website terms and date will be displayed on this page. Updates apply to future website use. They do not retrospectively change an existing paid-service agreement or remove rights accrued under an earlier agreement. Any material change to a service agreement must be handled in accordance with that agreement and applicable law.